Returns & Exchanges
We want you to feel confident when shopping with SOREL Maison. If you have an issue with your order, please contact us and we will be happy to assist you.
Returns
Because our products are made to order, we generally do not accept returns due to a change of mind or incorrect size selection. Please review the size information carefully before placing your order.
Damaged or Incorrect Items
If your order arrives damaged, defective, or different from what you ordered, please contact us as soon as possible with your order number and photos of the item.
We will review the issue and work with you to find the best solution.
Need Help?
For any questions regarding your order, please contact us.